![]() ![]() Imagine taking a call from a customer offsite. ![]() Plus, you have the ability to customize your dashboard to better fit your specific business needs.Įmpower your team by giving them the ability to create a case in the field. Out of the box, the Customer Service Hub dashboard will let you know how many cases and activities are active, and allow you to drill down into each to check status or even provide updates. One of the many applications available in the mobile app is the Customer Service Hub. It’s also a great way to help promote user adoption in your company.ĭownload the free Dynamics 365 mobile app onto your phone or tablet, and take advantage of real-time visibility into your system. ![]() The mobile app is one of the more underutilized features, and yet has so much to offer your team. You don’t need to be in front of your computer to know if your customers are being taken care of, or to get a phone number or contact on an account. Always on the go? Let the Dynamics 365 mobile app keep you informed no matter where you’re at. ![]()
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